Overview

This Shipping Policy describes how we manage the processing and delivery of physical goods. We prioritize prompt, secure delivery and clear communication throughout.

Order Processing

Orders are handled during standard business hours upon payment confirmation. High demand or holidays might cause slight delays. Significant delays will be communicated immediately.

Shipping Choices

We partner with trusted couriers and postal services for reliable delivery and tracking. Available shipping options depend on your location.

Expected Delivery Times

Delivery times vary by destination. Domestic shipments typically arrive within 5–14 business days, while international orders may take 10–21 business days.

Shipping Constraints

Some regions may have import or delivery restrictions. Customers must ensure their address is correct and deliverable.

Handling Missing or Damaged Deliveries

If an order is missing or damaged, please contact us straight away. We will work with the courier to determine the best resolution, potentially involving replacement or refund.

Customs Fees and Taxes

International deliveries may incur customs fees or taxes as determined by local regulations. These costs are the responsibility of the recipient.

Delivery Confirmation

Once the courier confirms delivery to the given address, responsibility shifts to the recipient.

Policy Updates

We may update this Shipping Policy periodically. Updates will be announced on this page.